FAQ

some rules we don’t bend.

Keep in mind

The Yogatown Experience

  • Arrive 10 minutes early - late-comers aren't able to enter once class has begun.
  • Check in at the front desk when you arrive, even if you pre-registered.
  • Silence your phone upon arriving. No cell phones are allowed in the practice room.
  • Remain silent in the practice room – no talking or whispering. Our lobbies and tea lounge are for socializing and conversations.
  • Come scent free. Heat amplifies scents, your neighbours will thank you.
  • Stow your bags, purses, phones and personal belongings in the changeroom or cubbies. Let's keep the practice room phone and clutter free.
  • We're cashless. Keep a credit card on file, or pay by credit or debit at the desk.
  • Late cancellations (less than 8 hours before class) and no-shows are subject to a $20 fee. Read our full Registration Policy.
  • Most importantly – breathe, settle in, and enjoy your practice!
FAQ
  • Which class package should I start with?

    If you’re new to Yogatown, absolutely start with our Intro Month - $65 for 30 days of unlimited yoga and pilates classes. That’s an entire month of classes for the cost of two drop-in classes, with no strings attached!

    The Intro month gives you time and space to explore a variety of classes, build a routine, and truly experience the benefits of yoga.

  • Which class should I start with?

    If you’re brand new to yoga, we recommend starting with our Town Mix class - it's accessible, builds a solid foundation and is a great starting point for most people.

    Stretch & Unwind is also popular - great if you're looking for stretching and relaxation.

    Flow is also an accessible class - more fluid and dynamic.

    At the end of the day, you are always encouraged to take things at your own pace and every class can be adapted for any level. Our teachers and staff are happy to help point you in the right direction depending on your goals.

  • Is Yogatown the right studio for me?

    We hope so! The best way to find out is to come and experience it for yourself with our Intro Month $65 for 30 days of unlimited yoga and pilates classes.

    Yogatown is built on three core values: Family & Community, Belonging, and Healthy Living. We're a family-owned studio with 18 years of roots in Ottawa and we're deeply committed to creating a space where you feel welcome, challenged, and at home - whether it's your first class or your thousandth.

  • What can I expect?

    A warm and welcoming studio where the community genuinely supports each other. Spacious change rooms, lounge areas with complimentary tea, infrared-heated practice rooms, and a team of highly trained teachers and staff who are among the best in the city. We take pride in our spa-like atmosphere - this is your space to breath, move and reconnect with the best version of you.

  • Are your classes "hot" yoga?

    Yes, we practice in a heated room, but we prefer the term warm. We use infrared heating panels and air exchanges to create a comfortable, controlled heat - not the intense, dripping wet experience many people associate with "hot yoga". Most people adapt quickly and come to love it.

  • What are the benefits of practicing in a heated room?

    The heat allows you to move more deeply and safely, reduces injury risk, supports cardiovascular health, and detoxification through sweating.

    You may also experience broader yoga benefits over time: improved strength and flexibility, better sleep, reduced stress, better mood, greater mental clarity, and more energy. The effects compound with time and consistency.

  • Will I sweat?

    Yes, you'll sweat - how much depends on how intensely you work. New students are encouraged to ease in, take breaks as needed, and build gradually. Bring a hand towel for sweat, a water bottle for hydration and maybe even a change of clothes for after.

  • What should I bring?
    • Yoga mat (available to rent)
    • 2 towels - one for your mat and one for a shower (available to rent)
    • Water bottle - fill up at our water stations
    • Comfortable, breathable clothing
    • A change of clothes for after class
    • Come well hydrated
    • Bring an open mind and curiosity - you’re going to love it!
  • Can I rent equipment?

    Yes! yoga mats, mat towels and shower towels are all available to rent. We also sell high quality yoga mats in studio.

  • Do you have change rooms and showers?

    Absolutely. All three of our locations have full change rooms and showers. We want your time here to feel like a complete experience - arrive, practice, refresh, and leave feeling renewed.

  • Should I eat before class?

    Practicing on a full stomach can be uncomfortable. We recommend something light before class (like fruit), save your full meal for after your practice. Stay well hydrated throughout the day and bring water with you.

  • Do I need to register for class?

    It is strongly recommended that you register in advance through our app or our website. This ensures you get a spot. Registration for classes opens up 3 days in advance. Walk ins are always welcome if space is available.

  • Can I come late to class?

    Unfortunately not. Late entry is disruptive to the teacher, other students and the practice environment. Please arrive 5-10 minutes early, especially if it's your first visit.

  • What is your cancellation policy?

    We ask that you cancel at least 8 hours before class to release your spot to other students. Late cancellations and no shows will result in a class credit being deducted from your account or a $20 fee if you are an unlimited member.

  • Can I practice while pregnant?

    Many of our members and our teachers have practiced yoga at Yogatown throughout their pregnancies. If you have already been practicing consistently for 6 months before getting pregnant, you should be able to continue. Please consult with your doctor or midwife.

  • What if I’m not flexible?

    Perfect! That's exactly why you should start. There is absolutely no minimum requirement for experience or flexibility. In fact, the less flexible you are, the more you stand to gain. Our teachers will guide and adjust you throughout every class. Also, over time, you'll discover that yoga is about so much more than flexibility.

  • How old do I need to be?

    14 years old is our minimum age. Anyone under the age of 18 must have an adult sign their waiver form upon joining. We occasionally offer tween yoga classes - see our workshops page for those.

  • Can my kids wait in the lobby while I do class?

    Unfortunately, no. Our staff are focused on serving clients and are not able to supervise kids. We appreciate your understanding.

  • Still have questions?

    We'd love to hear from you. Reach us by phone, email (info@myyogatown.com), or drop by any of our three locations (Preston St, Stittsville, Barrhaven). We're happy to help and hope we'll see you for class soon!

mandala